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Como configurar your freedom code#

Minimum Balance: When your balance reaches a minimum amount that you have previously decided, automatically, we increase your balance with the amount you want.Įxample: When your balance is less than 5€, a top up 20€ is arranged.You decide! You have 3 possibilities to choose the way to arrange the automatic top ups: How can I find out if my balance has run out? You will be able to communicate with your friends and relatives at any time without thinking about running out of balance. If you are going to spend long time abroad, we suggest you active the Automatic Top Up service with 'Minimum balance' modality: when your balance reaches a minimum amount that you have previously decided, it will be automatically increased with the amount you decided. Our system certifies the maximum security, the conversation will be recorded. The minimum amount to top up by phone is 5€. The customer care service is available every day 10am-8pm (peninsular time).īy phone you can pay with credit/debit card or arrange a wire transfer. Calling 0034 dfrom any phone outside of Spain.Online, from your Hits Space, in the section " Top Up".If you top up at least 10€ on our web, you get 5% of extra balance ( see promo) The minimum amount to top up online is 5€.

On our Web in the section Top-Up, using a credit/debit card Visa or Mastercard with security system Verified by Visa or SecuredCode.

If you are outside of Spain, you can top up in the following manners: We don't recommend to use this APN in the cases that the terminal is been using applications that require public IP. This prevents the attempting to connect it from the exterior and make a higher battery consumption. This is appropriate for surf the internet in mobiles or smartphones because it use a private IP.

Step by step option: set up the Access Point Name to the network, type and the parameters MCC (214) and MNC (06) which are usually set up by default.

Automatic option: If you want us to send you an SMS with the configuration of your phone, log into your Hits Space > My Services > Set Up Your Mobile.

Wait one minute and then introduce everything and switch on your device again.Ĭheck if you have the Access Point or APN properly configurated. If you are not able to navigate, try to switch off your phone, extract the SIM card and the battery. The Internet service is available by default for any customer of Hits. If I don't have a telephone number, can I get a new one? In about 3 days you will have your line with Hitsmobile. Once you have requested the portability of your line, we will take care of everything, we will put in contact with your mobile operator, and we will inform you by SMS. Have it handy when you are changing over.

Como configurar your freedom code#

The ICCID, a code of 13-19 characters written on the back of your SIM card.Whether you use pay as you go or contract.If you are the owner of the line or not.Moreover we will need the following details: When you request the transfer (portability) of your line, we will ask you some personal data (legally required) like your name, surname, ID number, etc. It makes no difference whether you are on contract or on pay as you go, we will accept it. For this reasons with Hitsmobile you can keep your current number at no additional cost. Of course you can! It is a hassle losing your number because you want to change mobile provider. You can go to any Hitsmobile point of sale located in the whole National territory.

And what happens if your mobile stops working? Go to your Hitsmobile sales point or call on 1212.

If you made the purchase online or by phone, we will also give you your money back.

You will also have to return the mobile phone intact, without having spent any credit and with the original packaging. You need to show the sales receipt to get the refund.

If you are not satisfied with your purchase, you can return it within the 5 days following the purchase.

Our Customer Care Service is available 365 days in 3 languages (English, German and Spanish).

You will save up to 50% on your consumption.

You will pay only for what you really use.

We ensure the best 3G and 4G coverage, thanks to the network of the world leader in mobile Vodafone.You will have the cheapest tariffs for calling any national and international operator.